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Frequently Asked Questions

Delivery times can vary based on your location. We can deliver Australia wide and typically dispatch 3D printers 3-5 days after purchase.
Yes, we provide online and over the phone installation support. Our goal is to get your printer setup and calibrated, so you can start to produce parts right away.
We offer ongoing support for all of our customers, including troubleshooting assistance and advice on how to get the most out of your 3D printer.
Yes we do. Please contact us via the form below and one of our team members will assist with sourcing the materials you need.
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your Formlabs printer, you can return it within 30 days of receiving it for a full refund. The printer must be returned in its original packaging and in like-new condition. Please contact us for return instructions.
All Formlabs printers come with a one-year warranty that covers any defects in materials or workmanship. Additionally, we offer extended warranty options for those who want additional peace of mind. Contact us for more details.
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